6/10/2012

My Apologies

My job revolves around making people feel better. Clients tell me they look forward to seeing me all day, all week in fact! There is no way anyone can get upset with me..... Of course there is! 1. Some new clients get lost and they do not call to ask where I am until they are already over half an hour late for their appt. They get upset when I do not answer at that point or when I cannot give them the full session time. 2. I don't go deep enough. In my pain series I discussed about pain perception and when nothing is deep enough. 3. People get annoyed when their pain or discomfort is not 100% eradicated after 1 60 minute massage. 4. Sometimes clients schedule an appt. then place it on the wrong day in their digital device. They then get annoyed at me when I do not have an opening for over a week to come back in. The list goes on, but the reactions from clients range from deep sighs to out right yelling at me. Perhaps I am not a good match for them....

5/30/2012

Hours

My schedule is pretty set in stone. My husband and I do not use daycare so my working schedule is dictated by my "other life". I understand everyone is busy so I do offer a variety of options for appointments. I have 2 evenings a week where I work until 9pm. Saturdays are a good weekend day to get work done and I also see appts. on ThursDAYS or FriDAYS. I have every time/day combo out there. We just have to match up our schedules. If you are too busy and nothing works, I am sorry.

5/19/2012

Never Say This to Your Massage Therapist....

Clients occasionally say things that make me cringe. I am sure they hit home with other MT's as well.

1. "That was a nice and relaxing massage." (with an obvious fake tone)
2. "You don't look strong enough to give me a deep tissue massage."
3. "I hurt here and here. I want you to work on just my traps b/c that is where it is coming from."
4. "Rub the muscle like this...." Then procede to show me on my arm.
5. "Why am I still in pain." With an accusatory tone.
6. "Since I couldn't get in immediately I went to Massage Envy instead."
7. "I have never received a professional massage, but I am sure it is just like when my spouse rubs my shoulders."
8. "I usually do not like getting massages from women because they are not strong enough, but I had no other option
right now." (This is worse when it comes from a woman)
9. "You worked on the wrong area. I told you I hurt here and you worked around the area." (with anger)
10."I usually have so-and-so walk on back. But for some reason it did not help this time."
11. "Your room is real nice, but I would like it better if you had a fountain. I recently saw one tha matches your
leaf dish for $150. Do you want the link?" (Note: I purchased the leaf dish at Kohl's for about 5 bucks)
12. "I know my gift certificate expired over a year ago, but I want you to accept it anyways." (which I do b/c DC
has a 5year GC law)
13. "Can you please go deeper. I can't feel it." (While I apply all 135lbs. of my weight into my elbow while using
my other arm to push off the wall for more force).
14. "You're so young, you'll understand some day." Some people think I am in my early 20's

Thankfully I enjoy a good challange and each time I hear one of the above, the client leaves happy after I explain some things.

Helpful Hint: Not a good idea to insult your massage therapist before the session.

5/15/2012

Hello?

In this day and age one would think it would be easy to get in touch with anyone! We all have a landline, cell phone, multipl emails, Facebook, etc. So why can you not get ahold of me to ask questions to make an appointment? I am busy. :) Simple as that. My job requires me to be unplugged while I am working as to not disturb the client. Also, when I am not working as a massage therapist , I am working at my other job which is being a mom. I despise talking "talking" to people on the phone while they are really tlakign to and dealing with their kids. I think it is quite unprofessional to be talking to a client while my 2year old is asking me why he cannot color on the table instead of paper. It is rude to you. If you want to speak to me, leave me a message and I will call you between 1-4 and after 8 when I can give you my complete undivided attention. You can also email me and I will certainly get back to you much quicker. My website, www.dcdeeptissuemassage.com is quite thorough. So for basic questions, please reference that source.

5/05/2012

Pain Series: Part 6

We all have limits. Some clients, for a variety of reasons, do not have pain/pressure limits. There have been instances when I have told a client that I will not go any deeper. There have been a handful of clients where I am working on trigger points with my thumbs, then knuckles, then forarms, then elbows, and finally my TP tool. Then with my 100 and some pounds of weight and force behind the work it is still not enough. I try to decipher why asking questions about pain medication, an acute injury etc. I will sometimes not go deeper because it will exacerbate a current injury, or damage tissue because the client is not perceiving the pressure correctly. Then here are instances where there is simply no reason for the pressure perceptions to be off and I simply do not have the strength to go any deeper. They usally do nto come back and that is alright. In that instance I would suggest going to a Trager or Shiatsu Therapist.

4/25/2012

Pain Series: Part 5 of 6

We have clearly established that a deep tissue massage can be painful. There are reasons why a massage can be perceived as being more or less painful then reality. Reasons why a massage may not feel deep enough when I am working quite deep: 1. You are taking pain medication. Of course if you are on pain medication, your nociceptors are not going to communicate the pain/pressure sensation as well. 2. Acute Inflamamtion: You had a massage a few weeks ago from someone and it hurt a lot but you felt great afterwards. You come to me and you're worried because it does not feel as deep. Is it still helpful? You betchya! When you originally went in your pain was most likley acute. Any moderate pressure would have probably caused you discomfort. Now, you come to me after you are feeling better, the area is not as inflammed nor senstive. Hence, the pressure does not seem as deep. 3. Technique. Every massage therapist has their own technique. Even those that went to class together end up giving totally different massages. My technique involves thorough warming up of the muscle. Just like you wouldn't go in the gym and immediately start weight lifting, I do not immediately start "digging in". Warming the muscles up longer makes the fibers more pliable. I can go deeper into the muscle tissue and you will have a longer lasting affect. This may make you perceive the massage as softer than a previous therapist, but I guarentee you are still getting an amazing massage! ;) 4. Speed of Massage Strokes: If I am only working on one muscle group for an hour or so, I have a lot of time to troubleshoot your issue. No need to rush. I can slowly work on stretching the myofascial layers and getting in real deep to the knots and trigger points. Again, the massage will be more thorough and gentle, yet deep and effective. The slowness feels liek the pressure is not always as deep, but it certainly is the exact same level pressure.

4/15/2012

Pain Series: Part 4 of 6

Sometimes one can feel sore a day or two after a massage. Sometimes I get sore after a massage. There are a few reasons for this: 1. Did you drink the extra water like I had suggested? It is so important to stay well hydrated after you receive a massage. Reasoning? That's another post.... 2. Massage can be like a workout and it does release some lactic acid. Just like you can be sore after a good workout, you can be sore after a good deep tissue massage. For the record, I do skip my workouts the day I get a massage. :) 3. When our muscles are tight,the fibers are shorter as there are parts of the muscle held in contracture. That muscle cannot function at it's full potential. It is weaker and other surrounding muscles have to pick up the slack. When you get a massage and loosen the muscles, they all have to go back to fucntional normally again. In that reorganizing period, you can experience some soreness or discomfort.

4/10/2012

Pain Series: Part 3 of 6

It does not have to hurt to help! There is a perception out there that the deeper and more painful a massage, the more good it will do. Of course if I can give a thorough deepER massage, I can accomplish more in your muscles. I am here to help you and not to hurt you. If the pressure is simply too much, your muscles will tighten up in response to guard your body. When this happens I accomplish nothing. Also, if the pressure is too deep for your body, you have an increased risk of being sore the following day from the massage itself. I am here soley for you. So tell me it is too much and I can adjust my pressure and technique to make sure you comfortable as well as receiving a good deep tissue massage.

4/01/2012

Pain Series: Part 2 of 6

Is it normal to feel pain during a massage? Yes and no. You have all heard me talk about "Exquisite Pain". This is when I am working out a trigger point and it hurts, but feels really good at the same time. You know that after a moment or 2 of discomfort the muscle will loosen and you will feel much better. During a deep tissue massage and working on trouble shooting specific muscular issues you will experience a certain level of discomfort. It is up to you to let me know if it is too much. You need to listen to your body and then tell me when the pressure is too deep, or of course, not deep enough. On occasion, certain positions while laying on the table can be uncomfortbale. You should not be in pain from simply laying there because of the table set up. Let me know immediately so I can adjust the face cradle, bolster, etc.

3/20/2012

Pain Series: Part 1 of 6

The majority of my clients make an appointment because of pain; chronic pain, acute pain, injury pain, stress pain, or life pain. Why is massage an effective pain management tool? Because massage is directly getting at the source of the pain. You complain of arm pain and slight shoulder tightness. I work on your shoulder muscles to alleviate the restriction on the nerves and blood vessels going down to your arm effecting those muscles. Sure pain medication helps A LOT, but it is simply masking the pain not getting at the root of it. Am I against popping a pill to get thru the day or to sleep well? Of course not! It is just not a permanent fix. There are thousands of studies that have proven massage is a useful tool in dealing with pain in all walks of life and health.