5/19/2012

Never Say This to Your Massage Therapist....

Clients occasionally say things that make me cringe. I am sure they hit home with other MT's as well.

1. "That was a nice and relaxing massage." (with an obvious fake tone)
2. "You don't look strong enough to give me a deep tissue massage."
3. "I hurt here and here. I want you to work on just my traps b/c that is where it is coming from."
4. "Rub the muscle like this...." Then procede to show me on my arm.
5. "Why am I still in pain." With an accusatory tone.
6. "Since I couldn't get in immediately I went to Massage Envy instead."
7. "I have never received a professional massage, but I am sure it is just like when my spouse rubs my shoulders."
8. "I usually do not like getting massages from women because they are not strong enough, but I had no other option
right now." (This is worse when it comes from a woman)
9. "You worked on the wrong area. I told you I hurt here and you worked around the area." (with anger)
10."I usually have so-and-so walk on back. But for some reason it did not help this time."
11. "Your room is real nice, but I would like it better if you had a fountain. I recently saw one tha matches your
leaf dish for $150. Do you want the link?" (Note: I purchased the leaf dish at Kohl's for about 5 bucks)
12. "I know my gift certificate expired over a year ago, but I want you to accept it anyways." (which I do b/c DC
has a 5year GC law)
13. "Can you please go deeper. I can't feel it." (While I apply all 135lbs. of my weight into my elbow while using
my other arm to push off the wall for more force).
14. "You're so young, you'll understand some day." Some people think I am in my early 20's

Thankfully I enjoy a good challange and each time I hear one of the above, the client leaves happy after I explain some things.

Helpful Hint: Not a good idea to insult your massage therapist before the session.

5/15/2012

Hello?

In this day and age one would think it would be easy to get in touch with anyone! We all have a landline, cell phone, multipl emails, Facebook, etc. So why can you not get ahold of me to ask questions to make an appointment? I am busy. :) Simple as that. My job requires me to be unplugged while I am working as to not disturb the client. Also, when I am not working as a massage therapist , I am working at my other job which is being a mom. I despise talking "talking" to people on the phone while they are really tlakign to and dealing with their kids. I think it is quite unprofessional to be talking to a client while my 2year old is asking me why he cannot color on the table instead of paper. It is rude to you. If you want to speak to me, leave me a message and I will call you between 1-4 and after 8 when I can give you my complete undivided attention. You can also email me and I will certainly get back to you much quicker. My website, www.dcdeeptissuemassage.com is quite thorough. So for basic questions, please reference that source.